Pamela Nygaard
CEO, eSecondOpinion
I am blown away by C-Thru and the services Susan provides. The number of issues that she has resolved, ironed out, and cleared up in the last month alone is staggering. For example, her technology advice saved me $27,000 and six months of development time within my company. I am an early stage startup company without VC money, so every dime counts. However, after working with Susan on systems, processes, and development flow, I finally realized that I can’t afford NOT to have a COO like Susan either. If I get stuck trying to solve something, I lose precious time trying to make the right decision for my team. So her retainer model with the option to call a grounded, knowledgeable, and well-connected expert when I need to, without having to pay for a high-level, full-time employee, is invaluable. She literally saved me $10,000 with one 15-minute phone call! Because of her perceptive approach and ability to simplify things, I feel confident that when we discuss issues, I make the right choice and know the next steps. One thing I know for sure, Susan will continue to be a key part of my team.
Jose Melendez
CEO, Patent Calls, Inc.
Susan exceeded all expectations when she hit the ground running with the challenging directive to increase productivity without increasing staff. In addition to fully implementing and training our team on an online tool for customer data and documentation within the first six weeks, Susan also captured, modified and documented key roles, responsibilities and processes within the organization. I was able to access information on active deals from anywhere at anytime with the comfort of knowing my business was protected from the loss of any one person or asset. This resulted in business as usual even after employee turnover. An added benefit was the insight and personal mentorship Susan brought to the table as she encouraged development of a new business segment that has generated renewed vitality as well as several potential new revenue streams. My standards run high in my business and she has consistently impressed me, garnering my unreserved recommendation for C-Thru Solutions.
Dylan Cornelius
Engineering Program Manager, Dun and Bradstreet
Susan impressively grasps the big picture and the human dynamics involved. She respectfully challenges status quo by offering insights and asking questions that drive the conversation toward breakthrough thinking (aha moments) while making practical suggestions that enhance development of processes, team members, and leaders alike. I have enjoyed working with her and look forward to doing so again personally or on a larger scale via C-Thru. I encourage any person or organization with big aspirations to spend more time with Susan and C-Thru.
Ebby Salinas
Producer and Screenplay Writer, ASí Film Productions
As a prolific Screenplay writer, I saw a production company as the right vehicle for my products but wasn’t confident in stepping up to the challenge. Bringing Susan into the picture was the right decision as she consistently delivered sound judgment and laid out a solid business framework for incorporating the company, involving the right skill sets and setting up appropriate partnerships. I did not struggle or torture myself going through the mountain of options, instead I followed Susan’s lead on what would best suit my needs. Through each phase, she continues to assimilate information very quickly and provide me with the resources and strategies for the different functional areas of the company. Her counsel is always in line with my vision for profitability and success which allows me to focus on staying ahead of the trends. I have maintained a solid business relationship with Susan since 2014 and now that we have our key positions filled, I can clearly see our start up taking off under her direction as my go-to chief operations officer.
Abigail Knoll
Branding + Marketing Coach, Right Brain Assistant
Susan is an exemplary professional and a tremendous asset to any team. Her drive, organization, focus and communication make her outstanding at what she does. In addition to her industry knowledge and technical acumen, Susan has outstanding soft skills and a great personality, thus creating a winning combination that enables her to excel at anything she does. She was a daily delight to work with during my time at Cinsay and she has my highest recommendation.
Sergey Sundukovskiy
Head of Engineering – Technology Innovation, Capital One
Google Launchpad Acclerator Mentor/Speaker
I had a privilege of working with Susan for over two years. She has done an outstanding job managing the PMO group. She is able to combine the right amount of process with the business needs which results in getting any job done efficiently and on time. Her business knowledge and ability to find common ground with various stakeholders helps everyone to succeed.
Chris Mathias
CTO, Viderian/CEO, Revel Fire
I admire Susan’s mastery of her craft. Many with such a wide knowledge base are inflexible. Susan is adaptable to the situation, while maintaining a firmness of intent and an iron grip on the finish line. It was a genuine pleasure to work with Susan, and to watch Susan work, and I hope to have the opportunity again. Someone as intelligent, consistently positive, encouraging, friendly, and firm is a rare gem in her field.
Scott May
Owner, Blue Planet Pest Control
Susan really took time to understand my business and where I was coming from, and what my goals were. I was impressed that she had already done her home work by studying my field and looking over my website. It was a very relaxing meeting, Susan was very intuitive. I was very happy and pumped up after our meeting. I immediately started implementing recommendations given to me by her. It felt very good to start this process of really taking control of my business. I have made new policies and highly recommend her services. Thank you Susan!
Jason Burns
Chief Executive Officer at Kortivity
Susan is the most gifted Project Manager and PMO Leader that I have had the pleasure to work with. From the time I first interviewed Susan I knew she was different and the perfect fit for Cinsay. She just gets it and does everything she can to help the team achieve our goals. She brings relentless focus to iterations and planning activities, enabling developers to be successful and predictable. Susan is one of those rare leaders that understand the developer’s perspective and is able to translate this back to the business stakeholders and executives effectively. Her bright and cheery personality is always an inspiration and joy to be around, I hope that I have the opportunity to work with Susan again in the not so distant future.
Lori Krell
Senior Information Developer at SolarWinds
If you are looking for a bright, creative force of inspiring leadership to not only invigorate the ranks of your departments, but to plan and deliver projects with proven quality….look no further. Susan is one of the best project managers, department leaders, and incredible forces for culture a company could ever hope to have. She not only succeeded, but did so with style and dedication rarely seen in today’s big business. I do hope to work with her again.
Leah LaSalla
CEO/Technical Founder, Astral AR, LLC
Susan held our entire department in an environment of perpetual collaboration and cooperation toward a common goal. She brought together a broad range of skill sets, encouraged a tightly-knit team of skilled developers in a heterogenous environment, met exacting standards and fulfilled intense expectations placed on all of us with patience, poise and good humor. Her leadership is both unique and excellent.
Aaron D. Smith
Solutions Marketing Manager, Forcepoint, LLC (Formerly Raytheon|Websense)
Aside from being a well rounded project manager, Susan is also a diplomat and negotiator who is unafraid to ask for deliverables. She builds strong relationships among stakeholders and gets what she needs, even with a smile! I endorse Susan as a program manager and a consultant.
Tim McBreen
Principal, Ft. Sheridan Group, LLC and Technology Management Group, Inc.
Susan is a high intensity person who works well with both technical and business users in delivering a high quality practical solution. She not only has the program management skills but also displays the key interpersonal skills required to ensure successful business involvement which is paramount for success.
Brett L. Niles, PMP, PMOC
Sr. Manager at CPS Energy
Susan is extremely competent, focused, and professional. She executed her program manager duties extremely well. She was an asset to this organization and provided valued project guidance.